5ilverback Gaming

Best and most patient WhatsApp service ever. Always polite and friendly and always answers with polite and understandable answers. Thank you guys keep up the good work

David Hamilton

Friendly service when you encounter any issues, which has been minimal in the 2 years of making use of their Fibre network. Even in loadshedding we always have a stable connection when multiple devices are connected. The services consultants are patient and very helpful and always direct you in the right direction

Lgn Bnd

I have no idea how a service like this has come about. The truth is, I feel our country is riddled with horrible service, often taking advantage of consumers. The CPA (Consumer Protection Act) is of no use. Let’s start with Afrihost’s contact number, which begins with 0800. Most people don’t know that this is completely free for the consumer. Numbers starting with 0860 or 0861, on the other hand, are not free for the caller and use up your minutes, meaning the company or government charges you for the call—even if it’s due to their own fault. The fact that Afrihost uses 0800, in my view, shows an early sign of care for the consumer. From that point on, you get through to sales, which should be remarkable—and it is, just like with many other companies. BUT! What sets Afrihost apart is that the level of attention continues throughout the entire process, unlike many companies I have dealt with. In fact, most companies that eagerly take my monthly direct debit begin to dissolve their care and attention soon after. Calls drop with no callback, and you’re forced to spend countless minutes just trying to reach someone through their endless "select 1 for this…" and "select 5 for that…" options. With Afrihost, it was different. The process was quick, and the technical consultant was truly intent on helping! Even when I visited the walk-in center, the care, consideration, and persistence were evident. They ensured I walked away with exactly what I needed—and in this case, it was something I needed urgently. Now everything is installed, and I no longer have my fingers crossed. I am confident that even if problems arise, I will be treated with the same care as a new, incoming client. I’m also quite certain that I can speak for a large majority of my ward/area when I say this. Too often, companies forget about their existing clients and focus solely on making new sales. In my opinion, keeping current clients happy goes a long way in ensuring further revenue, and "word of mouth" is far more valuable than any flashy marketing campaign. Thank you to all at Afrihost who helped with such care—everyone I encountered did an excellent job.

Hannah Briggs

We have made our losses with MWeb. Just started the process with Afrihost and we are amazed!! The customer service is great and get a response within a minute, MWeb is touch and go with hours of waiting periods. Phone MWebs customer care service it takes hours, but their sales department is on point, they’ll sell you something so you stuck and then you’re no longer a priority to them

Juanita Mc Carthy

hi, I can definitely recommend Afrihost. They are so helpful & friendly & they have been trained extremely well. Their professionalism is amazing. Every single encounter, has just been awesome. Can really recommend this co. They follow up, follow through and it's just a real pleasure doing business with them. Well done to the owner Gian & team

waheed parker

Hardly any technical issues. Great, consistent service and value. If I ever need to resolve a matter, it’s simple and easy to contact AfriHost, and their very capable team members are trained and equipped to resolve it. Highly recommended.